Upload flow, design conversion, preview, color matching, and production timing.
Use this guide as a quick starting point for Paintsuper customers. It summarizes the most common questions in this topic and links each subject to a more detailed help article.
How do I upload my photo?
For custom paint by numbers kits, the final result depends heavily on photo quality, lighting, crop, and subject clarity. Clear photos with a visible main subject usually convert into easier, cleaner painting kits.
How do you turn my photo into a painting kit?
For custom paint by numbers kits, the final result depends heavily on photo quality, lighting, crop, and subject clarity. Clear photos with a visible main subject usually convert into easier, cleaner painting kits.
Can I see a preview before you ship it?
Shipping and tracking details help you understand when your Paintsuper kit leaves production, which carrier is handling it, and what to do if the tracking page has not updated yet.
Will the colors match my photo exactly?
For custom paint by numbers kits, the final result depends heavily on photo quality, lighting, crop, and subject clarity. Clear photos with a visible main subject usually convert into easier, cleaner painting kits.
How long does it take to produce a custom kit?
For custom paint by numbers kits, the final result depends heavily on photo quality, lighting, crop, and subject clarity. Clear photos with a visible main subject usually convert into easier, cleaner painting kits.
Still need help?
If your question is not covered here, contact Paintsuper support with your order number, the email used at checkout, and a clear photo if the issue is about a kit, canvas, paint, or custom photo.