Support for photo changes, orientation issues, and revision requests.
Use this guide as a quick starting point for Paintsuper customers. It summarizes the most common questions in this topic and links each subject to a more detailed help article.
I uploaded the wrong photo, can I change it?
For custom paint by numbers kits, the final result depends heavily on photo quality, lighting, crop, and subject clarity. Clear photos with a visible main subject usually convert into easier, cleaner painting kits.
What if my photo is the wrong orientation (Square vs. Rectangle)?
For custom paint by numbers kits, the final result depends heavily on photo quality, lighting, crop, and subject clarity. Clear photos with a visible main subject usually convert into easier, cleaner painting kits.
Can I request revisions?
Support for photo changes, orientation issues, and revision requests.
Still need help?
If your question is not covered here, contact Paintsuper support with your order number, the email used at checkout, and a clear photo if the issue is about a kit, canvas, paint, or custom photo.