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Placing an Order

Placing an Order

Gift options, multiple addresses, saved cards, and payment choices.

Gift options, multiple addresses, saved cards, and payment choices.

Use this guide as a quick starting point for Paintsuper customers. It summarizes the most common questions in this topic and links each subject to a more detailed help article.

Adding gift options

Paint by numbers kits make thoughtful gifts for birthdays, holidays, family projects, and creative events. Gift and bulk orders should be planned with enough time for production and delivery.

Multiple address shipping

Shipping and tracking details help you understand when your Paintsuper kit leaves production, which carrier is handling it, and what to do if the tracking page has not updated yet.

Saved credit card information

Payment and checkout questions usually relate to accepted payment methods, card verification, billing information, or temporary authorization checks from your bank.

Payment options

Payment and checkout questions usually relate to accepted payment methods, card verification, billing information, or temporary authorization checks from your bank.

Still need help?

If your question is not covered here, contact Paintsuper support with your order number, the email used at checkout, and a clear photo if the issue is about a kit, canvas, paint, or custom photo.

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